Drive-in for professionals

01/22/2020

In Denmark, Brødrene Dahl is making professionals’ lives easier with the introduction of a logistics service that saves time and boosts customer loyalty.

Drive-in for professionals

In Denmark, the customers of Brødrene Dahl, a Saint-Gobain brand specializing in sanitary ware, heating and plumbing, civil engineering supplies, and water supply, drainage and aircon solutions, now have access to a drive-in service specially designed for civil engineering products. 

Customers buy their products either at the outlet, online or by calling a specialist at the expertise center to make sure, in particular, that the products are available. They then park directly in the warehouse to collect their goods. Fragile products, stored under cover away from the sun, are delivered faster to customers and require less handling operations. 

Now available at five sales outlets, this drive-in service, which significantly simplifies the purchasing process, has already received the thumbs-up from customers and is boosting their loyalty.

Customers can also obtain advice from qualified personnel at cafe counters in the sales outlets or talk with other professional colleagues. If they require even more detailed information, they can contact the specialists at the Brødrene Dahl expertise center.