Homly You: Conduct your renovation work with complete peace of mind

Homly You is a services website created by Saint-Gobain in France. Its purpose is to assist customers with their renovation projects and to help professionals grow their business. Customer are often worried about starting any renovation work and because they spend more and more time on the Internet, when they do decide to go ahead, this tool is an obvious step to assist them with their renovation projects by providing a variety of customized services.
2017 by Saint-Gobain
Distribution
All stories
The right people for the right project
It is not motivation that lacks for renovation work, but trust. Some 43% of customers give up on their renovation project because they cannot find the right professional. And when they do push through to completion, they are only partially satisfied; 50% say they are dissatisfied with the job done.

TAKING THE WORRY OUT OF RENOVATIONS

Homly You aims to rebuild the trust of customers who are planning renovations. It is the only website that allows customers to be put in touch with the best professionals selected by Homly You on the basis of specific and objective criteria, and to support them through the provision of other services. 

CAREFUL ATTENTION FOR EACH PROJECT PRESENTED 

After submitting a project on the website in just a few clicks, each person is contacted by a telephone customer service representative within 48 hours. This free service is designed to properly define the scope of the renovation project. Once this has been achieved, it is easier to put the customer into contact with up to four serious and qualified professionals who can quickly provide them with detailed quotations. 

BEING PROFESSIONAL MEANS PROVIDING GUARANTEES 

The professionals on Homly You comply with a simple, but essential, charter. They commit to contact the prospects within 48 hours to make an appointment, to provide him or her with a clear and transparent quotation. They are responsive and always adhere to deadlines. They pay particular attention to ensuring a clean worksite and work in accordance with professional building standards. They are also considerate towards their clients and keep them informed.

MORE QUALIFIED OPPORTUNITIES. HAPPIER PROFESSIONALS.

Homly You improves professionals’ visibility by providing them with a personalized online webpage to promote their skills and projects to potential customers. Homly You also supplies them with an app to manage their project opportunities, and innovative tools to help them suggest the best solutions to their clients. Today, 2.5 million requests for quotations are made on the Internet, that is almost 30 percent of the residential building market. With Homly You, professionals are able to boost their business and successfully complete a greater number of projects for customers.

 

Looking back at 2017 Stories